About
Total Property Management
A Provo, Utah HOA management company serving 43+ Utah County communities, with the same portfolio team owners and boards work with every time.
Who We Are
Total Property Management has managed residential properties in Utah County for over twenty years. The HOA portfolio grew alongside the residential rental side as boards in the area requested the same hands-on, accountable approach.
Today the HOA team manages 43+ communities across Provo, Orem, Spanish Fork, Pleasant Grove, American Fork, Cedar Hills, Springville, Payson, and Eagle Mountain.
How We Work
Each community is assigned to a portfolio manager who serves as the board's single point of contact. The same person leads the annual meeting, walks the property with vendors, and responds to routine email.
The board sets the policy. We provide financial reporting, vendor coordination, document management, and consistent governance support.
What We Handle
TPM covers the daily operational work that keeps an HOA organized, financially current, and responsive to owners.
Dues and Bills
Collect HOA fees, pay approved association bills, and keep the board current on account activity.
Financial Reporting
Prepare regular financial reports, budget support, and annual HOA tax form materials.
Owner Portal
Maintain online payment access, owner documents, account help, and autopay guidance.
Rules and Collections
Support association rule enforcement, parking and pet issues, and collection follow-up.
Vendors and Maintenance
Coordinate maintenance requests, obtain vendor bids, and help boards compare scope and pricing.
Board and Owner Communication
Attend HOA meetings as requested and help with newsletters, email notices, and owner questions.
The HOA Portfolio Team
Rich Wells
HOA Portfolio Manager
Rich has been with TPM, Inc. since his graduation from BYU in 1999. Since 2005 he has been our HOA Portfolio Manager. He enjoys working with his clients and strives to make the relationship between the HOA and property manager one that is mutually beneficial.
Corey Poole
HOA Portfolio Assistant Manager. Day-to-day operations and vendor coordination.
Support Team
Owner-facing inbox and phone for routine questions, portal setup, and document requests.
Questions about this HOA?
The portfolio team is available during business hours to assist with anything not covered in the documents.
- Rich Wells
- HOA Portfolio Manager, Ext 115
rich@tpmrents.com - Corey Poole
- HOA Portfolio Assistant Manager, Ext 111
corey@tpmrents.com